Privacy Policy

Introduction

Host Anchor (“we,” “us,” or “our”) operates the website hostanchor.net. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

When you use our contact form, call us, or sign up for our services, we may collect:

• Name
• Email address
• Phone number (if provided)
• Website URL
• Any additional information you include in your message or call

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Usage Data: Pages visited, time spent on pages, referring URLs, and other browsing behavior
• Device Information: Browser type, operating system, screen resolution, and device type
• IP Address: Used for security, analytics, and spam prevention
• Cookies and Similar Technologies: Used for website functionality, analytics, and preferences (see Cookies below)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Provide and maintain our web hosting, website, and SEO services
• Analyze website usage to improve our site and services
• Protect against spam, fraud, and unauthorized access
• Send service-related communications
• Comply with legal obligations

Third-Party Services

We use the following third-party services that may collect data:

Google Analytics (via Google Site Kit)

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often you visit, what pages you view, and what other sites you visited prior to coming to our site. Google’s privacy policy can be found at policies.google.com/privacy.

Cloudflare Turnstile

We use Cloudflare Turnstile on our forms to prevent spam and abuse. Cloudflare may collect technical data such as your IP address and browser information. Cloudflare’s privacy policy can be found at cloudflare.com/privacypolicy.

Fluent SMTP

We use Fluent SMTP to send emails from our website. Emails sent through our contact form are processed by our email service provider.

Lead Management

Information you submit through our contact form or provide by phone is stored in our internal customer relationship management (CRM) system so we can respond to and follow up on your inquiry.

Phone Calls and AI Receptionist

When you call us, your call may be answered by an automated AI receptionist that helps capture your inquiry. Calls may be recorded and transcribed so we can understand your request, follow up with you, and improve our service. Call handling is performed by a third-party voice service provider, and the details you provide are stored in our CRM. If you prefer not to have your call recorded, you may tell us during the call or contact us by email at support@hostanchor.net instead.

Cookies

Our website uses cookies and similar technologies to keep the site functioning, protect it against abuse, and understand how it is used. These include:

• Essential cookies for core site functionality and security (for example, Cloudflare Turnstile spam protection).
• Analytics cookies set by Google Analytics to measure site usage.

We do not use cookies to sell your personal information. You can control or block cookies at any time through your browser settings; note that disabling certain cookies may affect how the site works.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and call records are retained for up to 12 months unless you request earlier deletion.

Data Security

We take reasonable measures to protect your personal information, including:

• SSL/TLS encryption on our website
• Regular security monitoring and updates
• Restricted access to personal data

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Opt-Out: Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@hostanchor.net.

Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Host Anchor
Email: support@hostanchor.net
Website: hostanchor.net

Effective Date: July 9, 2026